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2100 Ross Ave, Suite 700, Dallas, TX 75201
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We typically respond within 24-48 business hours.
Frequently Asked Questions
We recommend FileZilla for beginners. It is free, cross-platform, and has an intuitive drag-and-drop interface. For Windows users, WinSCP is also excellent. Check our FTP Setup Guide.
Always use SFTP when available. It encrypts credentials and file data. Plain FTP sends everything in clear text. See our SFTP guide.
Timeouts usually mean a firewall is blocking the port, the hostname is wrong, or the server is down. Try passive mode and check your firewall. See our Troubleshooting guide.
Check your hosting welcome email or control panel (cPanel, Plesk) under FTP Accounts. Hostname is typically
ftp.yourdomain.com, port 21 for FTP or 22 for SFTP.Yes! Use batch scripts, shell scripts, WinSCP scripting, or CI/CD tools like GitHub Actions. See our Automation guide.
Yes, 100% free! WindosFTP is a purely educational resource with no products for sale.
Passive mode means the client initiates both command and data connections. Use it behind NAT/firewalls. Most FTP clients default to passive mode. See our FTP Setup Guide.